Your use of the website located at www.vicki-o.co.uk and will be governed by the terms set out within our terms and conditions. You accept the Terms as they apply whenever you access the Website. When you access our website this forms a contract between Vicki-o.com & Indevity Ltd. (we, us, our) and any person who chooses to access the Website (you).
We do not hold an UK Financial Services and Advisory license.
We retain the right to publish testimonials whereby we obtain expressed permission from our clients to publish their feedback along with their name, image and testimonial.
Please note that testimonials are personal to the individual and do not act as a guarantee that you will obtain the same results as other clients have. We grant you a non-exclusive, worldwide, non-transferable license to use the Website in accordance with the terms and conditions set out in this agreement however any breach will result in termination of this.
Information listed on our website may not be printed, shared or reproduced for your own commercial or personal benefit.
We retain the right to cease the operation of this Website at any time in our sole discretion and we further retain the right to make amendments ongoing.
There may be periods of time where this Website may be unavailable.
We may terminate your license to use the Website without notice if you breach these Terms.
You must not alter the Website in any way except as permitted by these Terms or upload any data to the Website other than to submit text in a text form provided for that purpose.
Except as permitted by law, you must not modify, copy, reproduce, frame, upload to a third party, post, transmit or distribute the material except as provided for in these Terms unless authorised in writing.
We permit the material on the Website to be downloaded to your computer for viewing and/or printing, as long as the material is kept intact and in the same form as presented on the Website (including any copyright or other notice) and it is used solely for your personal none commercial use only. You must if using (with our written permission) any of our content or information credit us. We make no warranties or representations regarding the accuracy, completeness, quality or fitness for purpose of any material or content within our services, programme(s) or on our website.
If you download any file from our website or programme(s) you assume all risk of use of all materials, programs and files on the Website and take full responsibility to carry out any relevant safety precautions.
We hold no liability to you or any person claiming through you for any loss or damage howsoever caused resulting from the use of the Website, any website linked to the Website, materials or content including the transmission of any virus.
When you make a purchase and engage our services or enrol on our programme(s) we under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use of or access to, or any inability to use or access. This will exclude all guarantees, conditions, warranties and terms implied by statute, general law or custom.
Every effort has been made to accurately represent our courses and their potential.
There is no guarantee that you will earn any money using the ideas, techniques or strategies in the programmes sold ( 1:1 and group programmes). Examples in these materials or given via other media’s including but that are bit limited to zoom calls, Voxer, messenger, email and telephone are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. This product is not a “get rich scheme” nor do we in any way guarantee you any sum of earnings.
Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, your business, your knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions. The information published on this website, our programme materials and any shared correspondence relating to wealth, abundance, income, earnings, business profits or personal financial status is for informational purposes only. The information may provide real-life examples and/or hypothetical examples of possible outcomes, which are in no way guarantees of what will occur in your specific situation. As you know, financial outcomes depend on many factors including but not limited to your level of personal responsibility, commitment, and abilities, in addition to those factors that you and/or Company may not be able to anticipate. You agree that the Company is not responsible for your success, or lack thereof. Your reliance on any information provided is done at your own risk.
Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.
Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings potential but in no way give any guarantees. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our the teaching in our material.
These Terms are governed by and to be construed in accordance with the laws of Great Britain. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of England and Wales. If any of these Terms is found to be invalid or unenforceable by a court of law, such invalidity or un-enforceability will not affect the remainder of the Terms which will continue in full force and effect
Terms of Purchase
These terms and conditions provide you with information about the terms of agreement (other than price) between you as customer and us as seller, in relation to the sale and purchase of items identified in the invoice.
These terms and conditions apply to sales through our online platforms, telephone orders and email.
It is important that you read and understand these terms and conditions before purchasing any items from us. Please note that by purchasing any items from us you agree to be bound by the terms and conditions set out below.
1.1 The terms outlined below relate to any service or programme purchased through the Vicki-o.com or Indevity Ltd. a limited company registered in England.
1.2 If we are required to contact you we will do so by telephone or by writing to you at the email or postal address provided by you when you engage our services.
Interpretation of Terms
2.1 In these Terms and Conditions,
‘Authentic’ means a genuine example, rather than a copy or forgery of the work of a particular author, artist or manufacturer, a work created in a particular period or of a particular origin of source, if described in the physical description as such.
‘Business Day’ means a day (other than a Saturday, Sunday or public holiday).
‘Conditions’ means the contract for the sale and purchase of the Items to which these Conditions apply.
‘Contract’ means the contract for the sale and purchase of the Items to which these Conditions apply.
‘Force Majeure Event’ means any event beyond the our reasonable control, which by its nature could not have been foreseen, or, if it could have been foreseen, was unavoidable, including your failure to be present at agreed meetings and telephone sessions, our inability, despite their reasonable endeavours, to contact you to rearrange pre agreed sessions, strikes, lock-outs, or other industrial disputes (whether involving their own workforce or a third party’s), failure of transport network, acts of God, war, terrorism, riot, civil commotion, interference by civil or military authorities, national or international calamity, armed conflict, malicious damage, breakdown of plant or machinery, nuclear, chemical or biological contamination, sonic boom, explosions, collapse of building structures, fires, floods, storms, earthquakes, loss at sea, epidemics or similar events, natural disasters or extreme adverse weather conditions, or default of suppliers or subcontractors.
‘Items’ means the the coaching service(s) and programme(s) which the we are to supply in accordance with these
‘Purchase Price’ means the price of the Items together with any applicable Value Added Tax, Transport Costs and export fees.
‘We’ means the seller, i.e. Vicki-o.com or each of its Partners.
‘Writing’ includes physical documentation, facsimile transmission, email, Voxer message or any other documentation in written format.
‘You’ means the customer, i.e. the person who signs to accept and enrol upon any of our coaching programme(s) or coaching (s) by signing the agreement provided.
2.2 Any reference in these Conditions to any provision of a statute shall be construed as a reference to that provision as amended, re-enacted or extended at the relevant time.
2.3 The headings in these Conditions are for convenience only and shall not affect their interpretation.
Basis of Sale
3.1 These Conditions shall apply to the Contract and govern the Contract to the exclusion of any other terms and conditions which You may purport to apply under any purchase order, confirmation of order or similar document.
3.2 All orders for Items shall be deemed to be an offer by You to purchase Items pursuant to these Conditions.
3.3 No variation to these Conditions shall be binding unless agreed in Writing by Us.
3.4 Our employees or agents are not authorised to make any representations concerning the Items unless confirmed by Us in Writing. In entering into the Contract You acknowledge that You do not rely on, and waive any claim for breach of, any such representations which are not so confirmed.
3.5 Any typographical, clerical or other error or omission in any quotation, price list, acceptance of offer, invoice or other document or information issued by Us shall be subject to correction without any liability on Our part.
3.6 The Contract is formed when You sign the agreement which will be sent to you via email, letter or social media platform.
3.7 Our 3 month 1:1 coaching programme includes coaching calls via zoom which will be up to 90 minutes in duration. Suggested tasks and strategies will be agreed upon these zoom calls whereby You agree to complete the actions agreed. Coaching calls via Zoom may be recorded and kept on file for the purpose of Us the company at our discretion. During the 3 month 1:1 Coaching Programme provided by Us we will cover identification of goals, reviewing your offer and provided suggested selling strategies. Failure to complete tasks in full will impact your results and we the company are in no way liable for your results. Tasks to implement suggested strategies may be given verbally, via email or sent in PDF format. You will have access throughout the contracted period to contact Us the Company via Voxer. Messages sent via Voxer or messenger by You to Us will be responded to within 72 hours. It is the responsibility of You the client to complete the advised tasks and keep Us informed of your progress and any support required. Failure to complete tasks provided via Zoom calls, email or Voxer /messenger in an efficient time period will minimise the amount of guidance delivered by Us the company. The company “Us” in no way guarantee any results to You the client in undertaking this programme.
3.8 Our group programmes run online for a duration of 12 weeks. During this time period You the client will gain access to materials via our online platform. A unique username and password will be provided which is to be used by You the client. Access to a Facebook support group will be provided to You the client by Us during the 12 weeks in which You are enrolled in our group programme. Throughout the 12 weeks there will be 6 group calls. It is the responsibility of You the client to be present for these calls. The company “Us” are in no way liable or required to provide additional calls to You “the client” if you fail to attend. The company “Us” in no way guarantee any results to You the client in undertaking this programme.
3.9 Should you wish to terminate contract before any of our programmes have finished you must write to us within 14 days of purchase and signing the contract. Once programmed are commenced ( 1:1 and group) then refunds are not permitted as the services are purchased as a whole product.
Terms of Payment
4.1 The price of the Items shall be the price agreed between You and Us as set out in the invoice.
4.2 Except as otherwise stated under the terms of any quotation or in any of Our price lists, all prices given by Us are on the basis of delivery to You online. Where We agree to deliver the services in any other way, You will be liable to pay additional costs.
4.3 You must pay Us the agreed amount for the services or programme in which you sign up, excluding any deposit or advance that You may have paid, within 7 days after the invoice date, unless stated otherwise on the invoice. If payment by cheque is accepted that acceptance is conditional upon payment in full on first presentation. Services or access to programme(s) information will not commence until payment is cleared as set out within the payment plan provided. Receipts for payment will be issued only upon request.
4.4 If You fail to make full payment of the Purchase Price in full within the specified period, without prejudice to any other right or remedy available to Vicki-O.com & Vicki Ostrowski Coach, the company shall be entitled:
4.4.1 to rescind the Contract, repossess the Items, claim damages for any loss we have suffered or suspend any further deliveries to You; or
4.4.2 where We decide not to exercise Our right under 4.4.1 to appropriate any payment made by You for the services or programmes (or the any product or service supplied under any other contract between You and Us) as We deem fit; and
4.4.3 to charge You interest (both before and after any judgment) on the amount unpaid, at the rate of eight per cent per annum above Natwest Bank Plc’s base rate from the date when your payment was due, until payment is made in full (a part of the month being treated as a full month for the purpose of calculating interest).
4.5 Payments can be made in instalments for services or programmes(s) however this must be agreed prior to signing the contractual agreement to engage our coaching services or enrol on our programme(s).
4.5 We shall also have the right to repossess and remove access to our programme(s) and cancel the agreed services if before You make full payment of the Purchase Price to Us, proceedings occur in the UK or elsewhere involving Your solvency (including but not limited to the presentation of a bankruptcy petition or winding-up petition; or the convening of a meeting to wind you up voluntarily; or an application for an interim order for a voluntary arrangement, or for the appointment of an administrator; or the appointment of an administrative or other receiver).
4.6 When a purchase agreement between ourselves and you, the customer is agreed, you may obtain information from us in the form of written, audio or video. Whilst we grant you a licence to utilise this information you agree that this is solely for your individual personal use and may not be distributed or replicated in any way.
4.7 In paying for our services or programme(s) you agree that you cannot sell, modify, distribute or transfer to others any of our content in any manner.
4.8 All services and programmes purchased from us are chargeable in Great British Pounds. We are not liable for exchange rates or any fluctuations in exchange rates when working with clients overseas.
We retain the right to terminate your license to use any purchased products if you breach this contract.
Warranties and Liabilities
5.1 Where the services and programmes(s) are sold pursuant to an agreement to which the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply Your statutory rights are not affected by these Conditions.
5.2 We will repair or replace at our discretion any goods obtained through our programme(s) which are physically defective and make them unusable for the period of one year after you contract with the company. Please note and accept that this does not apply to defects which occur because of misuse or accidental damage.
5.3 Except in respect of death or personal injury caused by Our negligence, We shall not be liable to You by reason of any representation or any implied warranty, condition or other term or any duty at common law or under the express terms of the Contract, for any consequential loss or damage (whether for loss or profit or otherwise howsoever), costs, expenses or other claims for consequential compensation whatsoever (whether caused by the negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of our Coaching Services or Programme(s) or their use by You, except as expressly provided in these Conditions.
6.1 If your purchase is in any way defective or damaged please contact as soon as possible with your proof of purchase, and we will arrange for a replacement product.
6.2. If you, the client, has purchased a 1:1 coaching programme there is a “no refund” policy in place once the coaching engagement has commenced. The client has invested in a coaching programme as a whole, not as individual sessions, and pricing is reflected accordingly.
The no refund policy of 1:1 coaching programme also reflects the amount of time the coach sets aside for preparing for and attending sessions and the email/ Voxer /messenger support offered in-between calls. Due to the nature of our online programmes and the fact that information is given that cannot be retrieved, courses are purchased on the understanding that they are none refundable once content has been downloaded and used.
A change of mind does not constitute a valid reason for cancellation and request for refund.
6.3 If for any reason you are considering requesting a refund, if we deem your refund acceptable we may also charge an admin fee at our discretion. All requests for refunds must be made within 14 days of purchasing one of our programmes whether group of 1:1 as per consumer law.
6.4 All requests must be put in writing to email@example.com. This does not effect your consumer rights.
6.5 If you paid in a currency other than Great British Pounds you are liable for the costs of exchange.
The company reserves the right at any time to modify the terms set out above and to impose new or additional terms.
These Terms set out above are governed by and construed in accordance with the laws of the United Kingdom and shall be subject to the exclusive jurisdiction of the court of Great Britain. By accepting these terms you accept that you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of United Kingdom.